10 Tips on how to select an Electronic Security Company

Homeowners are urged to take the necessary precautions to ensure the safety of their family and personal property. Electronic security systems give homeowners peace of mind and act as a primary deterrent against criminal activity. This conclusion was solidified by a recent study conducted by the Rutgers School of Criminal Justice. Click here to read the Rutgers Study Executive Summary.

For consumers seeking the services of a reputable and experienced security company, the Electronic Security Association (ESA) has the following recommendations:

• Ask your insurance agent, friends, family or neighbors for referrals.
• Visit the ESA website for a list of member companies throughout the United States who have agreed to abide by the National Code of Ethics.
• Call several companies and ask if their employees are trained and/or certified by a nationally recognized entity like the ESA’s National Training School.
• Ask the companies for proof of applicable state and/or local licenses.
• Ask the companies if they conduct any pre-employment screening (i.e. drug test and/or background checks).
• Contact your local police department's Crime Prevention Department, state licensing agencies, Consumer Protection Agencies, and the Better Business Bureau regarding any past interactions with, or history on, the perspective security companies.
• After you've narrowed the field to three or four alarm companies, ask for the name of the person who will call on you.
• When he/she visits, ask to see some company identification.
• Ask each alarm company representative for an inspection, recommendation and a quote in writing. Use a checklist to compare different packages and price quotes.
• Never feel pressured to sign anything. Be cautious of those who push you to sign a contract quickly or who may be offering unusual deals or incentives.